Refund policy

Customers are able to return items within 21 days from purchase for store credit. Returns must be received in new, unused condition. Items that do not meet this criteria or are non-refundable will be denied. Original shipping charges are non-refundable. Shoppe 815 is not responsible for shipping charges that may occur from a return. Defective merchandise will be replaced for the same item.

NON-REFUNDABLE ITEMS
Hats // Candles // Sale Items // Gift Cards

ISSUE A RETURN
Email: info@shoppe815.com
Include your Order # in the subject line.

SHOPPE 815
ORDER #:_________
815 N. ORCHARD DR.
BURBANK, CA 91506

RETURNING PROCESS:
Once we have received your package, your refund will be processed within 7-10 business days. You will be notified via email at the email address listed on your account when your refund has been processed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.